Our Approach

Not your typical service provider

We help our clients increase their profitability and social impact by investing in their employees, tapping into today’s hidden talent pools, and developing intergenerational workforces. Through research, consulting, and education, we support our clients as they shape their own Future of Work.

Challenge Factory has been tracking, studying, and shaping the Future of Work for more than 10 years. In that time, we’ve learned how to decode and detangle trends, topics, priorities, and other factors that make the Future of Work feel so complex.

Learn more about how we put our research-to-practice service model to work. Explore our research-to-practice timeline.

Five drivers shaping the Future of Work

The five drivers shaping the Future of Work is a powerful framework that we use to help you make sense of both the challenges and opportunities that exist in today’s workforces, workplaces, and labour markets.

Click the tiles below to explore the drivers.

Demographics and longevity

How are work, careers, and labour markets changing as populations age and social values continue to shift?

Diversity, equity, and inclusion
Early, mid, late career stages
Hidden talent pools
Intergenerational workforces
Shifting retirement models

Career ownership and employment relationships

Who owns the individual’s career, and how are careers and relationships between employers and employees changing?

Career pivots and detours
Emerging career paths
Portfolio careers
Workplace policies and procedures
Upskilling and reskilling

Flexible and emerging work models

What impacts are diverse work arrangements, workplaces, and workspaces having on culture, productivity, and leadership?

Change management
Culture and engagement
Decent work
Gig and freelance economy
Hybrid, flexible, and remote workplaces

Platform-based business models

In the broadest sense, how can industries, organizations, and individuals leverage platforms and platform-based environments—both technological and human?

Airbnb, Uber, Zoom, and other platforms
Amazon
Blockchain
Connectivity
Sharing economy
Social media

Technology and automation

What’s the human impact of new and evolving technologies?

AI and machine learning
Algorithms
Changing workplaces
Creativity and innovation
Jobs lost, jobs gained
New talents and skills

You need the Future of Work to be different.
We’re different.

Research: Let us be your next research partner. Learn how we help you do better research that has real impact.

Consulting: Our priority is to help you, not to create one-and-done PowerPoint slides and the same, tired cookie-cutter approaches. Explore our consulting services and get in touch with us to learn more.

Learning: Find out why our speaking, from keynotes to workshops, is world-class and why our curriculum and training are sought after by countless media outlets, companies, and event organizers.